Delegation of CESA Mumbai met chief Commissioner CGST Mumbai Zone and submitted series of representation and apprised various pressing issues for immediate redressal. The response of the Chief Commissioner and other senior officers are positive. The communication made with the authority are as under.
Letter
No. 1
Ref: CESA/01/2017
Mumbai, the July 25th 2017
To,
The
Principal Chief Commissioner,
CGST
& Central Excise Mumbai Zone,
Mumbai.
Respected
Sir,
Sub:
Request for redressal of the problems faced by staff posted in CPC section at church gate office –reg.
Kind attention is
invited to the above mentioned subject and establishment order No.47/2017 dated
05.07.2017 under which your good office
has posted 38 officers of Mumbai Zone in
Centralized Processing Cell (CPC) for on line registrations at Churchgate
office.
It is reported by the officers that out
of these 38 officers only 26 are having desk top PC for them and remaining 12
officers do not have any access to computer, as there is no space for themselves
as well as desk top to render their services.
Officers are accommodated at ground floor and at third floor of the
building. They have shift duty arrangement i.e. from 8 A.M. to 2 P.M. and from
2 P.M. to 8 P.M. and a general shift from 9.30 A.M. to 6 P.M. At their place of
posting, they do not have any mobile phone or Sim card or any wi-fi facility.
The officers use their own mobile for generating OTP at their own expense. The
officers posted in CPC are staying at far off places, while attending the first
shift; they have to leave their home around 6 A.M. without taking Tea, coffee,
snacks etc. In the office nothing is available when they reach office to start
with first sift work and no arrangement made by the Administration to even
provide the basic facility to them.
Even
the Air-conditioning system is also not operative during 8 A.M. to 10 A.M. and
from 6 P.M. to 8 P.M. onwards and the officers are coerced to work without air
conditioners, this is because the officers of CPWD are not available and the
operation of Air Conditioning System is under their control. No MTS or any
Sepoy / Hawaldhar are attached to them to fetch even a glass of water; they
have to run from one floor to another for that.
Thus it appears that in CBEC regime earlier these officers were starving
for promotion and other amenities but after roll out of GST they have to work
even worst and inhumane working condition and starve even for fresh air and
drinking water and tea coffee and cough up money on mobile expenses to make
successful the GST. It seems that illumination done on 1st of July
was artificial and there is no light under GST for these officers who are
working round the clock.
It
is requested that the officers are not like dead stock mechanical machine,
(even machine also needs proper maintenance) they are human being needs human
touch and needs basic amenities and facilities to perform the duty. We should
not forget them after posting.
It
therefore requested to kindly ensure and provide sim card and wi-fi facility as
well as post some MTS for their requirement. Basic refreshment including Tea
and Coffee arrangement may be made. CPWD authorities be informed to make
arrangements for running the AC System during the morning and evening when the
CPC shift starts and till the shift ends in the evening. The Bombay unit, who
had the maximum registrations till date, also needs robust infrastructure to
perform.
Further,
the on line connectivity (a major complain even from the trade during ACES as
well as now also) related problems faced by the staff i.e. slow server up to 1
P.M. and query raised to the applicant are not forwarded as well as reply of
the applicant are not received and coming as blank are reported in the Whatsapp
group created by DG System. It is requested each officers may be given daily
sheet so that the problems faced by the staff can be recorded and improvement
can be devised. It should not be remained in Whatsapp group as we are running a
system not Whatsapp group to amuse the trade and project rosy picture to trade
and public.
We
hope that immediate steps be taken to mitigate these issues as the success of
GST depends on this also and not merely opening SEWA KENDRA OR NOMINATING NODAL
OFFICERS and CPC without any facility.
Yours sincerely (RAVINDRA KENY)
PRESIDENT/ GENERAL SECRETARY CESA MUMBAI
Letter 2
Ref:
CESA/02/2017
Mumbai, the
July 25th 2017
To,
The
Principal Chief Commissioner,
CGST
& Central Excise Mumbai Zone,
Mumbai.
Respected Sir,
Sub: - Neglected post
GST roll out issues in newly created GST Commissionerates – reg.
This
is to bring to kind notice that chaotic condition are prevailing in entire GST
formation at Mumbai. Orders of all the cadres have been issued but not implemented
in Toto. There are officers who are not been relived in one or the other
pretext and kept in the Old formations. The officers those have been relived
and joined in the new formations, they are not assigned any work to them except
insisting Bio- metric presence. Up to the Commissioner and Additional
commissioner there are no problems, but from the Assistant Commissioner,
Superintendent Inspector, ministerial staff etc. do not have space for
themselves and it is left to them to manage their space of their own. In some
offices officers who joined earlier they fixed there pattas and occupied space
where ever they like whereas others are not. Instances came to notice where
very senior officers even quarrelling for cabins of their choices.
To sum up the situation, it is just
like panic happens after disaster all are standing / gathering watching each other’s
for helping hand. Except Raigad Commissionerate all the Commissioner and
Additional Commissioner are new to their new formations busy for settling
themselves and have little concern for their subordinate staff and over and
above they want everything to be done
with rocket speed so that they can please their higher-ups, they openly
say don’t come to me with problems. In
some offices whatsapp groups been made and directions floats round the clock
and officers are forced to give their personnel mobile numbers. How for this is
justified by the administration which could not even provide the basic
amenities to the staff and expect their person gadgets for office use. The fate of the Executive Commissionerate and
Audit Commissionerate are one and the same.
No one knows from where the salary
of staff will be drawn who have not joined and what technical problem will
arise who are just directed to join at new place without any release order and
perform to work in old formations till date which on papers does not exists, no
one knows where the old references of erstwhile Commissionerates will be dealt
with and who will do that.
CESA
Mumbai request your good selves to kindly take a round of each formations and
have first hand information so that it can be realised how the staff of the
Mumbai are placed to greet the New GST tax regime (at least as a facilitation
to the trade) can be ascertained. No books, No computers, No proper place
forget about other facility. All this increase the Stress level further due to
acute stagnation as well as MACP anomalies. Staff is deprived of social status as well as
loss in monetary benefit till their death as a cumulative punishment. The
present situations aggravate and work as catalyst to de- motivates them even in
GST regime also.
Sir,
please look into it and convey the feelings of staff to the Ministry.
Yours sincerely
( RAVINDRA KENY)
PRESIDENT/ GENERAL SECRETARY
CESA MUMBAI
Letter No.3
Ref:
CESA/03/2017
Mumbai, the July 25th 2017
To,
The
Principal Chief Commissioner,
CGST
& Central Excise Mumbai Zone,
Mumbai.
Respected Sir,
Sub: - Consideration of
representation of officers on postings in GST formations – reg.
Sir,
initially the formation of new GST offices along with office places was declared
and the list was circulated in field formations and staffs were asked to give
their options for postings. (Kindly refer your office letter dated 16.05.2017, Circulated
in the field formations asking option for their placement / posting in the new
GST formations). Accordingly the officers of Mumbai have given their 3
preference choice which is nearer to their place of postings.
But
after the circulations of the above letter and collecting the options the
offices of Thane, Bhiwandi, Thane rural and Palghar Commissionerates has been
modified as the Commissioners posted in these formations have expressed their
reservations and not willing to move
from city to suburb. For their convenience the HQRS of executive and Audit /
Appeals are being changed, which put the lower cadre officers to great
inconvenience and they are feeling
deceived as the options given for the above four formations have no meanings
and not just for the convenience of one person the entire organization and even
trade convenience is sacrificed.
In the mass reshuffle the officers
those who have opted the above four formations feels deceived and dejected.
Further there are several officers
having severe medical problems due to which the same administration has given
them relief by posting near to their residence even with non-sensitive postings
also but now they are facing the same problems. Similarly there are officers
who are due for superannuation both are skipped and needs a humane touch.
CESA
Mumbai therefore, requests your good selves that the representations received
by the administration have to be considered and suggest that:
1. The officers from Western and Central, (farthest
end) be posted in Raigad, Belapur, Navi Mumbai be modified.
2. The officers of Central and Harbour, (farthest
end) posted in Palghar, be modified
3. The officers those who are due for
superannuation up to Dec 2018 be considered as per their request.
4 The officers on medical as well as
compassionate grounds are also being considered.
5. Posting of lady officers in palghar is
avoided unless the officer is willing or they are residing in near vicinity of
these places.
We
hope the resentment amongst the staff will be redressed while issuing the
modification orders timely.
Thanking you.
Yours
sincerely
(RAVINDRA
KENY)
PRESIDENT
Ref: CESA/04/2017
Mumbai, the
July 25th 2017
Letter No.4
To,
The
Principal Chief Commissioner,
CGST
& Central Excise Mumbai Zone,
Mumbai.
Respected Sir,
Sub: - Centralized
system of issuing new ID Cards to staff in GST formation – reg.
Greetings from CESA Mumbai. Sir, we
have just entered the GST regime wherein all formations under GST is one for
entire Mumbai with one Cadre Controlling Authority and Principal Chief
Commissioner Office having control over all the formations in Mumbai.
Considering this, CESA Mumbai is of
the view and suggests that we may start issuing new ID cards, to all the staff,
on Centralized basis since this will be economical and also effective to
maintain proper control as even after transfer or rotation in any of the
formation under GST there will no need to change the ID Card. Apart from this
the system will enable the Chief Commissioner’s office to have the details of
all its employees also. It is also ascertained that in Customs Mumbai similar
system is operative and the Commissioner of Customs (General) office is issuing
the ID Cards to Custom Officers in Mumbai.
In view of the above you are
requested to kindly look into the matter and issue suitable instructions in
this regard at the earliest to avoid futile exercise in all the formation by
every formation and also to prevent recurring expenditure.
Yours sincerely
(RAVINDRA KENY)
PRESIDENT/ GENERAL SECRETARY
CESA
MUMBAI
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